STUDIO ETIQUETTE
Please follow these guidelines to create the best experience for yourself & others at our studio.
These guidelines are not optional. We appreciate everyone collectively creating the best experience for themselves and others at IYS
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Reservations are required
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Download the IYS app for check in
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Arrive 10-15 minutes before class is scheduled to start
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Doors are locked during classes. If you arrive and doors are locked, you will not be able to get in
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Have your IYS app open with your barcode ready for check in
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Once you've checked in - silence all electronic devices
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Leave all your belongings in the cubby room
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Cell phones are NOT allowed in the practice area (even if silenced)
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Shoes are NOT allowed in the practice area
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Bring ONLY your yoga mat, water bottle with a closed lid, and towel to the practice area
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Quiet voice in practice area while waiting for class to start
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Savasana is part of class. Please do not ask to or leave while in this posture.
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Everything you do affects the experience of others = BE LIGHT ✨
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Take care of you 🙏🏼
Late Cancel / No Show Policy
Reservations are mandatory. All participants must book online prior to their arrival. Please head to our schedule page to make a reservation. If you're new to the studio, you will need to create an account, complete our waiver, and reserve your class using your own account.
We allow a 5-minute grace period after the scheduled class start time for clients with reservations to arrive. If you are unable to attend, please cancel your reservation through your online account or IYS App as early as possible. Doors are locked during classes. Late arrivals are not permitted.
Late Cancel / No Show:
– Reservations are required. Clients are responsible for canceling or changing their own bookings. You can manage reservations through the IYS App or online at itayogastudio.com. Email, text message, social media, or any other form of communication will not be accepted as a valid class cancellation and will not result in a reversal of the Late Cancellation or No-Show Policy.
Reservations may be canceled up to 5 minutes before the scheduled class start time. Cancellations made within this window will not result in the loss of a class credit or additional fees.
Cancellations made less than 5 minutes before class begins, or failure to attend a reserved class, are considered a late cancellation or no-show.
Class Packages, One Class Passes, and Special Class Passes: The class credit will be forfeited. No refunds or credits will be issued.
Unlimited Memberships: Repeated late cancellations or no-shows may result in additional fees.
Members with multiple late cancellations or no-shows within a month may lose the ability to reserve classes online.
By following these policies, you help us maintain an organized schedule and a positive experience for our entire yoga community.