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New to IYS

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Studio Expectations & Booking Policies

We want everyone to have a smooth, welcoming experience from the moment they arrive. These guidelines help us keep the studio organized, respectful, and enjoyable for everyone.

Please Know Before You Arrive

​We want everyone to have a smooth, welcoming experience from the moment they arrive. These studio expectations help us keep the space organized, respectful, and enjoyable for everyone.

 

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  • Each person must have their own IYS account and their own reservation. Class passes and memberships may not be shared or used to bring another person into class.

  • Reservations are required. Please do not arrive without a reservation.

  • Download the IYS app before arriving so you are ready to check in.

  • Arrive 10–15 minutes before class begins whenever possible.

  • We allow a 5-minute grace period after class begins for reserved clients. After that, the doors are locked and entry is no longer available.

  • Have the IYS app open with your check-in barcode ready when you arrive.

  • Once checked in, silence all electronic devices.

  • Leave personal belongings in the cubby room.

  • Cell phones are not allowed in the practice area, even when silenced.

  • Shoes are not allowed in the practice area.

  • Bring only your yoga mat, closed-lid water bottle, and towel into the practice area.

  • Please use a quiet voice in the practice area while waiting for class to begin.

  • Savasana is part of class. Please plan to stay through the end of the practice and avoid leaving during Savasana.

  • Everything we do affects the experience of those around us. Be light. ✨

  • Take care of you. 🙏🏼

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Rentals:

Yoga Mats: $5

Yoga Towels $5

​Reservations, Cancellations & No-Shows

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Reservations are required for all classes. Clients are responsible for managing their own bookings through the IYS App or online at itayogastudio.com.

Cancellations must also be made through the IYS App or website. Email, text message, social media, or any other form of communication will not be accepted as a class cancellation and will not reverse a Late Cancellation or No-Show.

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  • Reservations may be canceled up to 5 minutes before the scheduled class start time without penalty.

  • Cancellations made less than 5 minutes before class begins, or failure to attend a reserved class, are considered a Late Cancellation or No-Show.

  • Class Packages, One Class Passes, and Special Class Passes: The class credit will be forfeited. No refunds or replacement credits will be issued.

  • Unlimited Memberships: Repeated Late Cancellations or No-Shows may result in additional fees.

  • Clients with multiple Late Cancellations or No-Shows within a month may lose the ability to reserve classes online.

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These policies help us maintain an accurate class roster and a consistent experience for everyone at IYS.

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